County Expands EAP through Psychological Resource Associates

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In striking contrast to the claims made by staff at the city of Davis back in January, Yolo County continues to receive its Employee Assistance Program (EAP) through Psychological Resource Associates (PRA).

If you recall, city staffer Melissa Chaney made the claim that PRA was not Knox-Keane certified and that this lack of certification meant they could only offer limited services (also see). We later discovered that in fact that was not true and that PRA was exempt from the certification standards since they were a pay-per-service operation.

This week, the County Human Resources department announced additional benefits available to employees through the EAP provided through Psychological Resource Associates.

Some of these programs include: Financial Counseling including credit counseling, first-time homebuyer Workshops, identity theft counseling, default and foreclosure counseling.

They also provide legal information and services through Legal Match, which is a national company that provides their clients with an extensive law library written for the consumer of legal services with over 220 legal topics. These topics include general information in layman’s terms to better help the employee understand the law. Legal Match also provides a referral services to refer employees to lawyers in the area.

The claim that the city of Davis was making in terms of PRA’s lack of certification was an odd one to begin with given the number of local governance bodies served by PRA and the fact that Dr. Dean Dickerson and his colleagues at PRA are individually licensed by the State of Californian to provide EAP services. Yolo County continues to receive their Employee Assistance Program through PRA and it is clear that PRA offers a wide variety of services in addition to just short-term psychological care. Several other local governing bodies also receive their EAP services through PRA.

The City of Davis claimed that they wanted a more versatile program for their EAP, however it is clear to many that an HMO or national insurance corporation such as Cigna is more likely to lead to a cutback in overall services than it is to expand them. It is unfortunate that the city would opt to switch their provider from a local provider to a national provider. One of the stated goals of any city should be to keep as much business as possible within the hands of local business. Not only does that encourage local business and improve the local economy, but often local businesses do a better job even if they may not have the economies of scale to things cheaper. As our numbers indicate, it appears Cigna would at the very least lose some money in the contract that they signed with the city. That should have been viewed with much more suspicion by the Davis City Council and city staff than it was.

—Doug Paul Davis reporting

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About The Author

David Greenwald is the founder, editor, and executive director of the Davis Vanguard. He founded the Vanguard in 2006. David Greenwald moved to Davis in 1996 to attend Graduate School at UC Davis in Political Science. He lives in South Davis with his wife Cecilia Escamilla Greenwald and three children.

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12 thoughts on “County Expands EAP through Psychological Resource Associates”

  1. Davisite

    Bill Emlen was brand new on the job of City Manager. Perhaps this earns him a “pass” for this “the buck stops at my desk” issue. The current Council majority had no such excuse and made the decision to terminate the local provider’s contract without pursuing it further. It is up to Bill now to keep an especially close eye on Cigna services and client satisfaction.

  2. Davisite

    Bill Emlen was brand new on the job of City Manager. Perhaps this earns him a “pass” for this “the buck stops at my desk” issue. The current Council majority had no such excuse and made the decision to terminate the local provider’s contract without pursuing it further. It is up to Bill now to keep an especially close eye on Cigna services and client satisfaction.

  3. Davisite

    Bill Emlen was brand new on the job of City Manager. Perhaps this earns him a “pass” for this “the buck stops at my desk” issue. The current Council majority had no such excuse and made the decision to terminate the local provider’s contract without pursuing it further. It is up to Bill now to keep an especially close eye on Cigna services and client satisfaction.

  4. Davisite

    Bill Emlen was brand new on the job of City Manager. Perhaps this earns him a “pass” for this “the buck stops at my desk” issue. The current Council majority had no such excuse and made the decision to terminate the local provider’s contract without pursuing it further. It is up to Bill now to keep an especially close eye on Cigna services and client satisfaction.

  5. Anonymous

    Davisite:

    When Ms. Chaney made her statement earlier this year Bill Emlen had been on the job as both acting and permanent city manager since late January 2006. He was not “brand new on the job.” As both a longtime department head and city manager for over one year Mr. Emlen should get no “pass” due to being new to his job and therefore immune from responsibility for the inappropriate conduct and misleading comments by one of his department heads, Ms. Chaney.

    Furthermore, Mr. Emlen was present when Ms. Chaney made her false comments and at the time he instinctively knew there was a problem and he tried to distance himself from her comments by stating they really were not sure if PRA was not licensed to provide EAP services. Yet he carried forth by pushing for the change knowing this flawed information was being given to the city council. This does not speak well of Mr. Emlen.

  6. Anonymous

    Davisite:

    When Ms. Chaney made her statement earlier this year Bill Emlen had been on the job as both acting and permanent city manager since late January 2006. He was not “brand new on the job.” As both a longtime department head and city manager for over one year Mr. Emlen should get no “pass” due to being new to his job and therefore immune from responsibility for the inappropriate conduct and misleading comments by one of his department heads, Ms. Chaney.

    Furthermore, Mr. Emlen was present when Ms. Chaney made her false comments and at the time he instinctively knew there was a problem and he tried to distance himself from her comments by stating they really were not sure if PRA was not licensed to provide EAP services. Yet he carried forth by pushing for the change knowing this flawed information was being given to the city council. This does not speak well of Mr. Emlen.

  7. Anonymous

    Davisite:

    When Ms. Chaney made her statement earlier this year Bill Emlen had been on the job as both acting and permanent city manager since late January 2006. He was not “brand new on the job.” As both a longtime department head and city manager for over one year Mr. Emlen should get no “pass” due to being new to his job and therefore immune from responsibility for the inappropriate conduct and misleading comments by one of his department heads, Ms. Chaney.

    Furthermore, Mr. Emlen was present when Ms. Chaney made her false comments and at the time he instinctively knew there was a problem and he tried to distance himself from her comments by stating they really were not sure if PRA was not licensed to provide EAP services. Yet he carried forth by pushing for the change knowing this flawed information was being given to the city council. This does not speak well of Mr. Emlen.

  8. Anonymous

    Davisite:

    When Ms. Chaney made her statement earlier this year Bill Emlen had been on the job as both acting and permanent city manager since late January 2006. He was not “brand new on the job.” As both a longtime department head and city manager for over one year Mr. Emlen should get no “pass” due to being new to his job and therefore immune from responsibility for the inappropriate conduct and misleading comments by one of his department heads, Ms. Chaney.

    Furthermore, Mr. Emlen was present when Ms. Chaney made her false comments and at the time he instinctively knew there was a problem and he tried to distance himself from her comments by stating they really were not sure if PRA was not licensed to provide EAP services. Yet he carried forth by pushing for the change knowing this flawed information was being given to the city council. This does not speak well of Mr. Emlen.

  9. Anonymous

    Melissa Chaney, city of Davis human resources administrator, made the misleading statement to the city council that PRA (the city’s longtime local provider of EAP services) was not certified under the Knox-Keene Act to provide EAP services when in fact Knox-Keene did not apply to a firm such as PRA. Although, fully licensed by the State of California to provide both short term and long term psychological care as well as EAP services the practitioners at PRA were painted by Ms. Chaney as not licensed or certified to do so. This was an outrageous and untruthful claim.

    Upon hearing that from Ms. Chaney and assuming that she was telling the truth, both Sue Greenwald and Ruth Asmundson became persuaded that they had no choice but to do as Ms. Chaney and Mr. Emlen were recommending and switch EAP providers and award the contract to Cigna.

    They then joined Don Saylor and Stephen Souza in voting for the change. Lamar Heystek voted no.

  10. Anonymous

    Melissa Chaney, city of Davis human resources administrator, made the misleading statement to the city council that PRA (the city’s longtime local provider of EAP services) was not certified under the Knox-Keene Act to provide EAP services when in fact Knox-Keene did not apply to a firm such as PRA. Although, fully licensed by the State of California to provide both short term and long term psychological care as well as EAP services the practitioners at PRA were painted by Ms. Chaney as not licensed or certified to do so. This was an outrageous and untruthful claim.

    Upon hearing that from Ms. Chaney and assuming that she was telling the truth, both Sue Greenwald and Ruth Asmundson became persuaded that they had no choice but to do as Ms. Chaney and Mr. Emlen were recommending and switch EAP providers and award the contract to Cigna.

    They then joined Don Saylor and Stephen Souza in voting for the change. Lamar Heystek voted no.

  11. Anonymous

    Melissa Chaney, city of Davis human resources administrator, made the misleading statement to the city council that PRA (the city’s longtime local provider of EAP services) was not certified under the Knox-Keene Act to provide EAP services when in fact Knox-Keene did not apply to a firm such as PRA. Although, fully licensed by the State of California to provide both short term and long term psychological care as well as EAP services the practitioners at PRA were painted by Ms. Chaney as not licensed or certified to do so. This was an outrageous and untruthful claim.

    Upon hearing that from Ms. Chaney and assuming that she was telling the truth, both Sue Greenwald and Ruth Asmundson became persuaded that they had no choice but to do as Ms. Chaney and Mr. Emlen were recommending and switch EAP providers and award the contract to Cigna.

    They then joined Don Saylor and Stephen Souza in voting for the change. Lamar Heystek voted no.

  12. Anonymous

    Melissa Chaney, city of Davis human resources administrator, made the misleading statement to the city council that PRA (the city’s longtime local provider of EAP services) was not certified under the Knox-Keene Act to provide EAP services when in fact Knox-Keene did not apply to a firm such as PRA. Although, fully licensed by the State of California to provide both short term and long term psychological care as well as EAP services the practitioners at PRA were painted by Ms. Chaney as not licensed or certified to do so. This was an outrageous and untruthful claim.

    Upon hearing that from Ms. Chaney and assuming that she was telling the truth, both Sue Greenwald and Ruth Asmundson became persuaded that they had no choice but to do as Ms. Chaney and Mr. Emlen were recommending and switch EAP providers and award the contract to Cigna.

    They then joined Don Saylor and Stephen Souza in voting for the change. Lamar Heystek voted no.

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